Delivery Policy

Thank you for visiting and shopping at The following are the terms and conditions that constitute our Delivery Policy.

Domestic Delivery Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

We offer FREE Delivery in South Africa for online purchases.

* Overnight delivery is only available for orders with delivery addresses within South Africa.

Delivery delays can occasionally occur.


Delivery to P.O. boxes or APO/FPO addresses ONLY delivers to physical addresses within South Africa and excludes any P.O. boxes or APO/FPO addresses from delivery.

Delivery confirmation & Order tracking

You will receive a Delivery Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy

We currently do not ship outside South Africa.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.